We take pride in the quality and craftsmanship of our pieces. However, if you are not entirely satisfied with your purchase, we are here to help.
Return Policy We gladly accept returns and exchanges within 30 days of the original purchase date. To be eligible for a return, your item must be unworn, in the same condition that you received it, and in its original AZURA packaging.
Please note: For hygiene reasons, earrings are non-returnable unless faulty.
How to Start a Return To initiate a return or exchange, please contact our Customer Care team with your order number and the reason for your return. We will provide you with step-by-step instructions and a return shipping label.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed automatically to your original method of payment within 5-7 business days.
