Shipping policy

Effective Date: August 12, 2026

Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience for every order.

Order Processing

All orders are processed within 1–3 business days after the order is placed. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Time

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

  • Standard Shipping: 5–10 business days
  • International Shipping: 7–15 business days

Please note that delivery times are estimates and may be affected by carrier delays, weather, customs processing, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and selected shipping method.

Any applicable free-shipping offers will be clearly stated on our website or at checkout.

International Orders

For international orders, customers may be responsible for customs duties, taxes, or other fees imposed by the destination country. These charges are not included in the product or shipping price unless otherwise stated.

Tracking Your Order

If tracking information is available, it will be provided by email once your order has been shipped. Please allow some time for the tracking information to update after shipment.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and shipping details. We will do our best to assist you and help locate your package.

Once an order has been handed over to the shipping carrier, we are not responsible for delays caused by the carrier.

Incorrect Shipping Address

Please make sure your shipping information is correct before completing your order. If you provide an incorrect or incomplete address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged package and product. We will review the situation and assist you with the next steps.

Contact Us

If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website.

We appreciate your business and thank you for choosing us!